Program Code: SUP.S.CRT • Credit Hours: 31
Description
Computer Support Technicians provide first level support for users on computers, software, mobile devices and other devices connected to a network. Students will learn to provide technical support and problem-solving of operating systems, computer networks, software applications, and will utilize interpersonal communication and customer service fundamentals. Students will have the opportunity to earn A+ certification, Microsoft Office Specialist (MOS) certifications and customer service certification in specific courses in the curriculum.
Career Opportunities
Program prepares students to for entry-level positions as computer support technician, desktop support technician, IT help desk technician/representative, customer support specialist, technical support specialist, or IT service desk specialist/technician.
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